How Done For You Solar handles operator account data, lead data generated by the platform, payment information, and third-party integrations. Plain language wherever possible.
Done For You Solar (“Done For You Solar,” “we,” “us”) operates the Done For You Solar software platform at doneforyousolar.com. We are headquartered in Chicago, Illinois, United States. This Privacy Policy describes what data we collect when you use the platform, how we use it, and the rights you have over it.
This policy covers data we collect from operators — the businesses and individuals who use Done For You Solar as software to run solar lead generation. It also covers contact data the platform resolves about US homeowners during scans, since that data passes through our infrastructure.
When you create an account or use the platform, we collect:
When you run a scan, the platform queries third-party data providers (BatchData, Google Solar API, Google Vision API, OpenStreetMap) to resolve information about the rooftops and homeowners in your selected territory:
This data is delivered to your account and locked there. We do not resell, syndicate, or share lead data across operator accounts. If you cancel your subscription, we retain your historical lead data for 90 days for billing reconciliation, then delete it.
We do not sell operator data or lead data to third parties for marketing.
We use the following service providers, each bound by data processing agreements:
If you are a resident of California, the European Economic Area, the UK, or other jurisdictions with comparable laws, you have the right to:
To exercise any of these rights, email privacy@hizix.io. We respond within 30 days.
When you use Done For You Solar to call, mail, or otherwise contact homeowners whose data the platform resolves, you are the controller of how that data is used, under TCPA, CAN-SPAM, GDPR, and state laws. Done For You Solar provides DNC scrubbing and TCPA litigator screening as a baseline; you remain responsible for honoring opt-outs, recording consent, and complying with your jurisdiction's marketing laws.
We use industry-standard encryption in transit (TLS 1.2+) and at rest. Passwords are hashed via bcrypt. Internal access is least-privilege and audit-logged. We will notify affected operators within 72 hours of confirming any security incident that materially affects their account data.
Done For You Solar is a B2B platform. We do not knowingly collect data from anyone under 18. If you believe we have such data, contact privacy@hizix.io for prompt deletion.
We use first-party cookies for session management and preference storage. No third-party advertising cookies on the marketing site or in the console.
Done For You Solar servers are located in the United States. If you access the service from outside the US, your data is transferred to and processed in the US. EU/UK operators: we rely on Standard Contractual Clauses for cross-border transfers.
We may update this policy. Material changes will be announced via email and a banner in the console at least 14 days before taking effect.
Done For You Solar sends transactional SMS text messages to homeowners who have provided prior express consent during a scheduled phone consultation or via a web form. These messages are limited to appointment confirmations, reminders, scheduling changes, and arrival notifications (for example, that an advisor is on the way). We do not send marketing or promotional text messages through this program.
No sharing of mobile information. We do not share, sell, or rent mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to deliver the appointment-related messages described above and is only shared with the messaging carrier strictly to transmit your messages.
Message frequency. Message frequency varies based on your appointment activity.
Rates. Message and data rates may apply.
Opt-out & help. You can opt out at any time by replying STOP to any message; you will receive a confirmation and no further messages. Reply HELP for assistance, or contact support@hizix.io / +1 312 532 4262. Carriers are not liable for delayed or undelivered messages.
Privacy questions: privacy@hizix.io
General questions: support@hizix.io
Done For You Solar · Chicago, Illinois · United States
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